21 states and DC join the FTC’s lawsuit against Uber
On Monday, nearly two dozen states, along with the District of Columbia, filed an amended complaint in the FTC’s lawsuit against Uber. According to the lawsuit, Uber charged consumers for the Uber One subscription without their consent, charged them before the end of a free trial, and shared misleading claims about how much consumers can save with the subscription. Uber One subscribers would have been forced to go through a lengthy and difficult process to cancel their subscription, which could involve going through up to 23 screens and performing 32 actions.
The states joining the lawsuit today are Alabama, Arizona, California, Connecticut, Illinois, Maryland, Michigan, Minnesota, Missouri, Montana, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Virginia, West Virginia and Wisconsin. According to the press release, the amended complaint “includes a request for civil penalties for alleged violations of the Restoring Online Shoppers’ Confidence Act and state law.”
Uber denied the FTC’s claims when filing the initial complaint, adding in a statement to The edge that “undoes can now be done at any time in the app and take most people 20 seconds or less.”
