It’s not you–a Logitech blunder borked your Mac mouse, but there’s a fix

If you’re having problems with your Logitech mouse on your Mac, it’s not you, it’s them.

Logitech has released a patch to resolve an issue with its Logi Options+ software that is preventing its mice from working. “The issue was caused by an expired certificate required to run applications,” according to a Logitech support document. Since the expired certificate has also affected the Logitech software installer, users need to manually download the updated software and install it. The expired certificate issue has also affected Logitech’s G Hub software.

If you are a Logitech mouse user and use Logi Options+, you can download the update here. You can also download the G Hub software. The update is compatible with macOS 13 Ventura and later, including macOS Tahoe.

On macOS, some software requires a Developer ID certificate to run. Certificates are valid for five years, after which they must be renewed with Apple. Otherwise, the application will stop working. Logi Options+ allows users to customize the buttons and other functions of Logitech mice, and when the software stops working, so does the hardware.

In a Reddit post about the issue, a user named ATXsantucci, who does “marketing@Logi” (according to the user’s profile), said: “We dropped the ball here. This is an inexcusable mistake. We are extremely sorry for the inconvenience.”