Four Ways to Deal With Repeated ‘Delivery Attempted’ Messages When You’re Actually Home

The scenario is always the same: you look forward to an important package, which UPS or Fedex says with confidence that you will arrive at the “end of the day”. You wait all day, looking at the package, to discover that the delivery driver says he tried to deliver the package, but no one was at home.

Why you get “attempt to” notice “notice

The logistics behind obtaining your Amazon package from one execution center to the other end of the country (or the world) at your door is incredibly complex, it is therefore not very surprising that there are occasional hiccups. The “attempted delivery” sticker serves a vital function: it allows you to know that your package is managed and gives a warning that you will have to be at home to receive it. Usually you get some delivery attempts before the package has returned to the sender.

Although it is rare that a driver lies to try to deliver your package, it is not impossible. Drivers have heavy hours to join, and falling late is generally not acceptable. Drivers generally have a little discretion when it comes to trying deliveries – they can refuse to enter dangerous areas or properties, for example. And all drivers do not care about the reputation of parent society; While most of the drivers working for United Parcel Service (UPS) operate directly for them, most of the drivers working for Fed Ex Ground are in fact third -party hires, which means that they could be more motivated to follow their itinerary calendar and to return home than to ensure that everyone gets their package as quickly as possible.

One of the most exasperating things about the notices of missed “delivery attempt” is that you will often get a photo of your home as proof that the driver was physically there. This is often necessary for the driver, because their location is followed, so it cannot just pretend to be there. But as his person notes in his video, these photos are often taken from the truck As he pilots byAllowing the driver to save one minute or two while documenting a delivery “attempt”.

What if you continue to get “delivery notes”

There is no magic ball to make sure your package appears promised. But there are steps that you should take who can help:

• Register for alerts. UPS, FEDEX and other sender allow you to register for SMS delivery updates, e-mail or application. In this way, you will get an opinion that delivery has been attempted just a few seconds after the driver scanned the package. This could allow you to rush outside to catch a driver who is simply confused, but it also means that you can act immediately.

• Complain. Contact the delivery company and file a complaint. Make sure you have all the details, such as the tracking number and the date and time of the delivery attempt. The creation of a recording with customer service is an essential step, although frustrating. Being able to do it immediately after the delivery attempt helps support your case, because you are clearly at home, while waiting for the package.

• Capture images. Some consumers have indicated that the submission of videos that show that drivers exceeding their house when an attempted delivery has been made has led to reimbursements and accelerated delivery responses.

• Confit. If your main priority is to get your hands on your package, you can usually contact the shipping company and have them cover the package to a collection location near you. It is not as practical as you fall to your door, but generally guarantees you that you get it.

Some frustrated people have suggested that contacting customer service immediately after receiving an attempted delivery notice and affirming that the package is urgent can help, as these types of complaints will generally be transferred to an automatically supervisor. It seems ethically summary, but could be effective if you are desperate.