We wanted to stay at a Bear hotel – just not one 50 miles away | Money

For our 40th wedding anniversary, we reserved one night in The Bear hotel in Crickhowell, Wales, via [the booking website] Super.com.

The details were duly confirmed in an email, but when I called the hotel to check the catering, this had no trace of the reservation.

It turned out that we had been reserved for The Bear hotel in Cowbridge.

Super.com insists that the reservation was not-Rendrated and refused to return our money.

When we sent evidence of his error He did not respond.

BF, Presteigne, Powys

Cowbridge looks attractive, but that was not where you wanted to be. Oddly, your confirmation email specifies the reservation for Crickhowell even if a part has been reserved for 80 kilometers.

Super.com did not have the courtesy to answer me either, but my openings caused a refund, although without apologies or recognition of his soothing.

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