Workers report watching Ray-Ban Meta-shot footage of people using the bathroom

“You understand that you’re looking at someone’s private life, but at the same time, you’re just supposed to do the job,” an anonymous Sama employee was quoted as saying.

Meta confirms use of data annotators

In statements shared with the BBC on Wednesday, Meta confirmed that it “sometimes” shares content that users share with generative AI chatbot Meta AI with contractors for review with “the aim of improving people’s experience, as many other companies do.”

“This data is first filtered to protect people’s privacy,” the statement said, citing, as an example, the blurring of faces in the images.

Meta’s privacy policy for wearable devices states that photos and videos taken with its smart glasses are sent to Meta “when you enable cloud processing on your AI glasses, interact with the Meta AI service on your AI glasses, or upload your media to certain services provided by Meta (i.e. Facebook or Instagram). You can change your choices regarding cloud processing of your media at any time in Settings.”

The policy also states that video and audio from live streams recorded with Ray-Ban Metas are sent to Meta, as are text transcriptions and voice recordings created by Meta’s chatbot.

“We use machine learning and trained reviewers to process this data to improve, troubleshoot, and train our products. We share this information with third-party vendors and service providers to improve our products. You can access and delete recordings and related transcripts in the Meta AI app,” the policy states.

Meta’s broader privacy policy for the Meta AI chatbot adds: “In some cases, Meta will review your interactions with AIs, including the content of your conversations or messages to AIs, and this review may be automated or manual (human). »