5 Critical Skills Leaders Need in the Age of AI

A recent Financial Times Analysis of S&P 500 filings found that 374 companies mentioned AI during their earnings calls last year – and nearly nine in 10 described it in glowing terms. However, when asked to explain this increase, most executives fell back on vague promises of as-yet-unrealized “productivity gains.” Additionally, their annual reports were much clearer on the risks than the tangible benefits. For what? As one of us discovered during a project involving more than 300 administrators, not only are AI pilots unsure of delivering results, but employees, who are afraid of AI, are not taking advantage of its potential, and AI projects are not addressing the way organizations work and adding value.