Mysterious: The Sonos app for iPhone and iPad has disappeared from the App Store (but Android phone users are safe for now)
- The Sonos app is not currently available in the Apple App Store
- No change to Google Play: it’s still there
- Sonos has acknowledged the issue and is “working on a solution”
If you’re looking for the Sonos app for iOS, iPadOS or Mac, you’ll need to wait: it’s not there. The app is temporarily unavailable in Apple’s App Store for all three platforms.
Sonos is aware of the problem: in a status update it says that “We have identified a problem with the Sonos App availability in the iOS / Mac App Stores and are working on a solution.”
So far the app has been unavailable for a few hours and we don’t yet know when it’ll return — we’ve contacted Sonos for further clarification, and we’ll update if we hear back.
What’s wrong with the Sonos app?
The Sonus status page shows a clear sheet for almost everything bar the Sonos Account, which is currently labelled with a red X to indicate a major outage.
Sonos says that in addition to the app not being available to download, you might not be able to update it if it’s already installed on your system.
It’s clearly an outage rather than a deletion — the Sonos app is available for all the other platforms — so there’s no need to read the tea leaves on this one: an elastic band has snapped somewhere and Sonos is working on a fix. We’ll let you know as soon as there’s an update.
Having said that, at some point Sonos’ Mac app will disappear permanently anyway — it’s not built for Apple Silicon, and Sonos says it has no plans to adapt it, and instead is moving all desktop users to its web interface anyway.
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