Can ChatGPT Help With Bill Negotiations? We Put It to the Test

While experts love to tell us to stop buying slats and toasts from the lawyer, there are much more realistic means of reducing the costs of your budget. If you are comfortable taking the phone with your bank or public service provider to negotiate an agreement, this strategy could be good for you.

You can use artificial intelligence to save money on grocery store, find the best offers online and, because when you do not know what to say or which approach is the best for getting a better price for these companies, AI tools can help you prepare discussion points and write scripts to negotiate your bills.

Since Chatgpt is a conversational AI tool, it seemed that the right chatbot turns me into a master negotiator. Chatgpt, which has a free or paid premium version for $ 20 per month, can also help clarify the language, offer negotiation strategies and organize your argument.

(Disclosure: Ziff Davis, CNET’s parent company in April, filed a complaint against Openai, alleging that it has violated Ziff Davis Copyrights in the training and exploitation of its AI systems.)

What is a negotiation of the bill, and does it really work?

If you have never been unhappy with your cellular service or your internet failures and you have contacted your supplier, you may have obtained a discount on your next invoice to compensate for your problems.

So, yes: you can always negotiate costs and invoices, in particular with an imperative reason for which you should obtain a discount or a waiver. (Here are the best advice from CNET to negotiate a better deal with your Internet supplier.)

I wanted to test two negotiation scenarios with AI:

1. Random banking fees.
2. Recurring expenses, such as a public service bill.

AI to negotiate bank costs

I realized that I had ignored certain bank costs when I carefully checked my declaration.

These types of costs are easy to miss or let slide, but if I had a script to use, I would be more willing to call my bank. So I asked Chatgpt to help me create one.

Invite 1: “I have two banking costs: a $ 15 load for incoming metal costs and a $ 2.50 load for non-tapered ATM use. I have a CitiBank check account. What discussion points can I use to make these costs wipe?”

Chatgpt suggested that during the request for reimbursement of costs, be polite, kind and highlight my history as a customer. I liked how it gave specific discussion points for each cost:

He provided an example of a script, but he was quite generic, so I followed with some details.

Invite 2: “I have been with Citibank since 2019. Ask how I can avoid incoming thread costs in the future, since I have international customers who pay my current account. Please update the script.”

Chatgpt told me that it was good to ask for advice from the bank to avoid costs in the future, because banks are more willing to help customers in the long term.

I modified the Chatgpt project to make it more concise and kind:

“Hi, my name is Amanda, and I have been with Citibank since 2019. I noticed two costs on my account: a wire fee of $ 15 and costs of $ 2.50 for the use of a non -tapered automatic counter.

In addition, I have international customers who pay me frequently via my current account. Could you please advise me on the best way to avoid incoming thread costs in the future? “”

It is a fairly simple script and negotiation, but I wanted to see how Chatgpt would resist the biggest offers.

AI to negotiate recurring invoices

I have an invoice Verizon Fios of $ 99, and I wanted to see if I could negotiate a discount or find ways to pay less than $ 1,188 per year.

Invite 1: “I pay $ 99 a month for my Internet Verizon Fios. How can I get a discount or pay less than $ 1,188 per year?”

Chatgpt suggested verifying current Verizon promotions and offers for current competing offers before calling customer service. It also gave me some nuggets of advice I had not thought of, like calling at a different moment and trying the cat online.

Invite 2: “I don’t want to downside my plan. Offer creative suggestions that I can communicate to Verizon.”

This gave me solid options. Some of his suggestions included the extension of your contract for a discount, questions on reference programs, the request for a loyalty discount, to group additional services, to pay each year to save money, a paperless invoicing and discounts on automatic, promotion rates for loyalty, remuneration for service failures, examination of additional costs and the investigation of the services or to your plan for the same rate.

I chose the points I liked and asked Chatgpt to include them in the script.

Invite 3: “Use the extended contract, loyalty delivery, annual payment delivery, promotional rates, improved services to the same rate options in the script.”

Here is the revised chatgpt negotiation script:

I changed it to this:

“Hi, my name is Amanda, and I have been with Verizon Fios for more than four years. I currently pay $ 99 per month for my internet service, which amounts to $ 1,188 per year. I would like to explore means to reduce my monthly bill without degrading my plan.

I am ready to engage in an extended contract or to pay in full for the year if it could reduce my rate. In addition, as a long -term customer, I think I should be eligible for a loyalty delivery. Are there loyalty programs or available discounts? I noticed that there are promotional prices for new customers and competitive agreements with other suppliers.

I appreciate the Verizon service and I prefer not to change the supplier. Is there anything you can do to reduce my bill? “”

If you need to play Hardball, Chatgpt suggests strategies like asking to speak at the detention service, expressing the desire to change the service, stressing any problem with your service and asking for an additional upgrade.

Do negotiation invoices using ChatPPT work?

Companies assume that customers will not plead for themselves. There is no guarantee that the negotiation will work, but there is no trouble trying. A conversation can take you 30 minutes (and then there is the time that you will spend), but it could potentially save you hundreds of dollars during your life as a customer.

It is also good to develop negotiation competence, which you can use in larger parts of your life, such as the negotiation of a payroll at work.

Always be nice, get ready with numbers and be clear about whatever you want. Companies do not want to lose appreciated customers.