In an Automated World, Human Hospitality Is a Competitive Advantage
https://www.profitableratecpm.com/f4ffsdxe?key=39b1ebce72f3758345b2155c98e6709c
Over the past decade, AI-powered chatbots have taken the customer service field by storm. The advent of generative AI in recent years has only accelerated this dynamic. But as executives rush to adopt these systems, they would be wise to consider one crucial factor: the value of the human touch in delivering customer service – what we call deep hospitality.
