Starbucks partners with ChatGPT, allowing AI to suggest drinks and arrange orders

Starbucks is fully embracing AI, launching a beta app in ChatGPT this week that lets a chatbot choose your latte or soft drink.

ChatGPT users can access the app by initiating a prompt with “@Starbucks”. They can then describe the mood they are in or want to be in (energetic, comfortable, etc.) or simply ask the AI ​​to choose something that matches their tastes, such as non-dairy drinks or drinks with less caffeine.

In the announcement posted on Starbucks’ website, the coffee chain also suggested users upload a photo to ChatGPT that “captures your vibe,” and the AI ​​will choose a drink to complement it.

Credit: Starbucks

Some of the prompts suggested by Starbucks include “@Starbucks, I want something bright to start my morning” and “@Starbucks, I want an afternoon boost that’s not too sweet.”

After choosing a drink and a store to pick it up, users will be directed to the Starbucks app or Starbucks.com to pay and complete the order.

Starbucks sees the ChatGPT beta app as its new way to encourage customers to try new drinks, or as they say in their press release, “using AI to support something very human: helping you discover a drink you’ll love.”

Disclosure: Ziff Davis, the parent company of Mashable, filed a lawsuit in April 2025 against OpenAI, alleging that it had violated Ziff Davis’ copyrights in the training and operation of its AI systems.