Trump Mobile investigating potential exposure of would-be customers’ personal information | Donald Trump
A phone company launched by Donald Trump’s family business is investigating a potential security breach on its website that appears to have exposed the personal data of about 27,000 people who were looking to buy a golden smartphone.
Trump Mobile said in a statement that it was investigating the matter – “with the assistance of independent cybersecurity professionals.” – in which the full names, addresses and telephone numbers of people who filled out pre-order forms appeared to be exposed.
“Based on the information available, we have not identified any evidence that Trump Mobile’s systems, infrastructure or network were directly compromised. The investigation is still ongoing,” the company said in response to questions from the Guardian on the matter.
“At this time, the incident does not appear to involve Trump Mobile payment card information, banking information, social security numbers, call records, text messages, or other highly sensitive financial data. At this time, the affected information appears to be limited to certain customer details, including names, email addresses, postal addresses, order IDs, and cell phone numbers.”
The company said additional safeguards and monitoring measures were now in place and it was also “evaluating all applicable reporting obligations”.
Trump Mobile said customers should remain alert to any suspicious emails, calls or text messages regarding their orders, and the company “will not ask customers to provide payment information, passwords or other sensitive information through unsolicited communications.”
The discovery coincided with Trump Mobile beginning distribution of its custom-made T1 smartphones after a nearly 10-month delay and a reversal from the company’s initial promise to manufacture the phones in the United States.
An Australian programmer – who has worked in IT for almost 20 years and asked not to be identified for fear of being the target of personal attacks – told the Guardian that he had discovered possible security flaws in the site by chance and reported them to Trump Mobile.
Jonathan Soma, a programmer and professor at Columbia University in New York, examined the code that the Australian discovered and copied from the Trump Mobile website. Soma said the website used a common e-commerce model, in which each potential order added another “1” to a list, the total of which had reached 27,224 possible pre-orders based on available information.
But he added that the code reflected the last step before payment, meaning those who didn’t proceed with the purchase were also recorded in the data, even those who abandoned their cart without paying the deposit, so the actual number of pre-orders was likely even lower.
“I probably started three phone purchases and didn’t buy any,” he said.
News of the security breach comes nearly a year after the Trump Organization launched the cellular service and smartphone product in June 2025, to coincide with the 10th anniversary of the launch of Donald Trump’s presidential campaign.
At the time, Trump’s sons, Eric and Donald Jr., announced plans to create a new “sleek, golden smartphone” that would be “proudly designed and manufactured in the United States for customers who expect the best from their wireless carrier.”
The Trump Mobile website now says the phones are “designed with American values in mind.”
Last week, the company’s chief executive, Pat O’Brien, said the first T1 phones were assembled in the United States and that in future they would use components “predominantly manufactured” locally.
O’Brien would not confirm the number of pre-orders and told USA Today that Trump Mobile was “incredibly pleased” with the interest in its products.
He said T1 phones were starting to ship to customers.
– Dara Kerr contributed reporting
